Returns & Exchanges

At Access Denied, we want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return to receive a unique Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization Number is clearly marked on the outside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.